FAQ

Frequently Asked Questions 

 

 

What material is your jewelry made of?

We carry all kinds of materials but we mainly stick to using gold-filled due to its outstanding quality. We also carry gold-plated, silver, stainless steel. Each item has the material listed in the description.

 

How long will shipping take?

Depends where too! On Average our shipping takes within 5 - 10 business days for USA & Canada. Also please consider a 72 hour processing time. 

Please visit our Shipping page for more info.

 

Who do you use for Postal service?

Canada post & UPS.

 

Where do you ship from?

Vancouver or Los Angeles.

  

Where are your products made/sourced from?

Majority of our items are sourced from from the USA & Brazil. 

Will my jewelry tarnish or Rust?

Our gold-filled jewelry will not tarnish with proper care and will never rust! 

 Please review our care instructions here

 

Can I return an item?

Please refer to our Return policy page here.

 

Which payment methods do you accept?

We accept all major credit & debit payments along with paypal  

 

What happens if my package gets lost?

If your item was shipped with a tracking, then no need to stress! We will ship you a new item at no cost.