Frequently Asked Questions
What material is your jewelry made of?
We carry all kinds of materials but we mainly stick to using gold-filled due to its outstanding quality. We also carry gold-plated, silver, stainless steel. Each item has the material listed in the description.
How long will shipping take?
Depends where too! On Average our shipping takes within 5 - 10 business days for USA & Canada. Also please consider a 72 hour processing time.
Please visit our Shipping page for more info.
Who do you use for Postal service?
Canada post & UPS.
Where do you ship from?
Vancouver or Los Angeles.
Where are your products made/sourced from?
Majority of our items are sourced from from the USA & Brazil.
Will my jewelry tarnish or Rust?
Our gold-filled jewelry will not tarnish with proper care and will never rust!
Please review our care instructions here
Can I return an item?
Please refer to our Return policy page here.
Which payment methods do you accept?
We accept all major credit & debit payments along with paypal
What happens if my package gets lost?
If your item was shipped with a tracking, then no need to stress! We will ship you a new item at no cost.